Privacy Policy

Last updated: October 10, 2025

1. Data Controller

In-Finitude SA
Glärnischstrasse 24
8704 Herrliberg
Switzerland
+41 43 540 59 97
hello@in-finitude.ch

Representative
Marc Vogt, Director and Board Member
Email: vogt@in-finitude.ch

Commercial Register Entry
Registered company: In-Finitude AG
CHE number: CHE-100.692.214
Commercial Register: Canton of Zurich

For any questions regarding the processing of your personal data, you can contact us using the details above.

2. Scope

This privacy policy applies to the processing of personal data carried out by In-Finitude SA in connection with the use of our website. It explains what personal data we collect, how we use it, who we share it with, and what your rights are.

3. Legal Basis

The processing of your personal data is carried out in accordance with:

  • The Swiss Federal Act on Data Protection (FADP), which came into force on September 1, 2023
  • Article 13 of the Swiss Federal Constitution
  • Where applicable, the European Union's General Data Protection Regulation (GDPR)

We are committed to processing your personal data with strict confidentiality and in accordance with applicable legal provisions.

4. What Personal Data Do We Collect?

4.1 Data Collected via Contact Form

When you use our contact form on the website, we collect the following data:

  • First and last name
  • Email address
  • Subject of your request
  • Category of request
  • Content of your message
  • IP address (automatically collected when submitting the form)
  • Date and time of submission

4.2 Automatically Collected Data

When you visit our website, certain data is automatically collected:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited on our site
  • Date and time of visit
  • Referring website
  • Navigation data (via cookies and similar technologies)

5. How Do We Collect Your Data?

Personal data is collected in two ways:

5.1 Data You Provide Directly

  • Via the contact form on our website
  • During any direct communication with us (email, phone)

5.2 Automatically Collected Data

  • Via cookies and tracking technologies
  • Through our web server logs

6. Why Do We Collect Your Data? (Processing Purposes)

We process your personal data for the following purposes:

6.1 Contact Form

  • Purpose: To respond to your requests, questions, or inquiries
  • Legal basis: Explicit consent (by submitting the form) and legitimate interest in communicating with our visitors
  • Retention period: 2 years from the last communication

6.2 Cookies and Website Analytics

  • Purpose: To analyze user behavior, improve our website, understand the use of our services, and optimize user experience
  • Legal basis: Explicit consent via our cookie banner (GDPR extension)
  • Retention period: Variable depending on cookie type (see section 9)

6.3 Security and Prevention

  • Purpose: To ensure the security of our website, prevent abuse, and detect intrusion attempts
  • Legal basis: Legitimate interest
  • Retention period: Duration necessary for security purposes

7. Who Do We Share Your Data With?

In-Finitude SA does not sell, rent, or share any personal data with third parties for commercial or marketing purposes.

7.1 No Disclosure to Commercial Third Parties

Your data is never communicated, sold, or transferred to third-party companies, data brokers, or business partners.

7.2 Technical Service Providers

We use the following service providers for hosting and operating our website:

Web Hosting

  • Provider: Kreativmedia (www.kreativmedia.ch)
  • Location: Switzerland
  • Role: Website and associated data hosting
  • Guarantees: Provider subject to Swiss FADP

Google Analytics 4

  • Provider: Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland
  • Purpose: Statistical analysis of website usage
  • Data location: European Union and United States
  • Guarantees: EU Standard Contractual Clauses, EU-US Data Privacy Framework
  • See section 9.2 for more details

7.3 Legal Obligations

We may be required to disclose your personal data if required by law, particularly:

  • In response to a court order
  • To comply with a legal obligation
  • To protect our rights or security

8. Where Is Your Data Stored?

8.1 Primary Location: Switzerland

Data collected via our contact form is stored on servers located in Switzerland, with our hosting provider Kreativmedia.

8.2 Transfer to Third Countries

Google Analytics 4: Data collected by Google Analytics may be transferred to servers located in the European Union and the United States.

Guarantees for international transfers:

  • Google Ireland Limited has adhered to the EU-US Data Privacy Framework recognized by the European Commission
  • Standard Contractual Clauses are in place to ensure an adequate level of protection
  • You can refuse the use of Google Analytics via our consent banner

For more information on Google's data protection: https://policies.google.com/privacy

9. Cookies and Tracking Technologies

9.1 What Is a Cookie?

A cookie is a small text file placed on your device when you visit a website. Cookies allow the site to recognize your device and remember certain information about your visit.

9.2 What Cookies Do We Use?

Our website uses the following cookie categories:

Strictly Necessary Cookies

  • Purpose: To enable basic website functionality and security
  • Duration: Session (deleted when browser is closed)
  • Legal basis: Legitimate interest (necessary for operation)
  • Consent required: No

Analytics Cookies (Google Analytics 4)

  • Purpose: To analyze site usage, compile statistics, and improve our website
  • Duration: Up to 14 months
  • Legal basis: Consent
  • Consent required: Yes
  • Data collected: Pages visited, visit duration, traffic source, browsing behavior (IP address is anonymized)

Google Analytics features used:

  • Reports on demographics and interests
  • Remarketing (personalized advertising)
  • Reports on impressions on the Google Display Network

9.3 Managing Your Cookie Preferences

You can manage your cookie preferences in several ways:

Via Our Consent Banner

We use the GDPR extension for Joomla (https://extensions.joomla.org/extension/gdpr/) which allows you to:

  • Accept or refuse non-essential cookies
  • Change your preferences at any time
  • Withdraw your consent

Via Your Browser Settings

You can configure your browser to:

  • Block all cookies
  • Accept only certain cookies
  • Delete existing cookies
  • Be notified before a cookie is installed

Warning: Blocking all cookies may prevent the use of certain features of our site.

Disable Google Analytics

You can disable Google Analytics by:

10. How Long Do We Keep Your Data?

We apply the principle of data minimization and only keep your personal data for as long as necessary for the purposes for which it was collected.

10.1 Contact Form Data

  • Duration: 2 years from the last communication with you
  • Reason: To enable follow-up on your request and respond to any subsequent questions
  • Deletion: Automatic after expiration of the period

10.2 Google Analytics Cookies

  • Duration: Maximum 14 months
  • Deletion: Automatic upon cookie expiration

10.3 Server Logs (IP Address, Security Logs)

  • Duration: Maximum 90 days
  • Reason: Security, abuse prevention, and technical maintenance
  • Deletion: Automatic

10.4 Early Deletion

You can request early deletion of your data at any time by exercising your right to erasure (see section 11).

11. What Are Your Rights?

In accordance with the FADP, you have the following rights regarding your personal data:

11.1 Right of Access

You have the right to obtain confirmation as to whether we process data concerning you and, if so, to access that data and obtain the following information:

  • The categories of data processed
  • The purposes of processing
  • The recipients of the data
  • The retention period

How to exercise this right: Send us a request to hello@in-finitude.ch

11.2 Right to Rectification

You have the right to have your personal data corrected if it is inaccurate or incomplete.

How to exercise this right: Contact us at hello@in-finitude.ch specifying the data to be corrected

11.3 Right to Erasure

You have the right to request deletion of your personal data, unless we are legally required to retain it.

How to exercise this right:

  • For cookies: Refuse or withdraw your consent via our cookie banner
  • For form data: Send us a deletion request to hello@in-finitude.ch

11.4 Right to Restriction of Processing

You may request restriction of processing of your data under certain circumstances.

11.5 Right to Data Portability

You have the right to receive your personal data in a structured, commonly used, and machine-readable format.

11.6 Right to Object

You may object to the processing of your data for reasons relating to your particular situation, especially when processing is based on our legitimate interest.

11.7 Right to Withdraw Consent

When processing is based on your consent, you may withdraw it at any time. Withdrawal of consent does not affect the lawfulness of processing carried out before withdrawal.

11.8 Right to Lodge a Complaint

If you believe that the processing of your personal data constitutes a violation of the FADP, you have the right to lodge a complaint with the competent supervisory authority:

Federal Data Protection and Information Commissioner (FDPIC)
Feldeggweg 1
3003 Bern
Switzerland
Tel: +41 58 462 43 95
Email: info@edoeb.admin.ch
Website: https://www.edoeb.admin.ch

11.9 Response Time

We commit to responding to your requests within 30 days from receipt of your request. If the request is complex, this period may be extended by an additional 30 days, in which case we will inform you.

11.10 Identity Verification

To protect your data, we may ask you to prove your identity before responding to your request (for example, by providing a copy of your ID).

11.11 Free of Charge

Exercising your rights is free of charge. However, if your requests are manifestly unfounded or excessive (particularly due to their repetitive nature), we may require payment of reasonable fees or refuse to act on the request.

12. Security of Your Data

In-Finitude SA takes the protection of your personal data very seriously and implements appropriate technical and organizational measures to protect your data against:

  • Unauthorized access
  • Loss, destruction, or alteration
  • Accidental or unlawful disclosure
  • Any other form of unlawful processing

12.1 Technical Security Measures

SSL/TLS Encryption

  • Our website uses the HTTPS protocol with SSL/TLS certificate
  • All communications between your browser and our site are encrypted
  • Data transmitted via the contact form is protected by this encryption

Secure Hosting

  • Servers located in Switzerland with a professional hosting provider
  • Secure and monitored infrastructure
  • Regular backups

Protection Against Unauthorized Access

  • Strict access controls to systems and data
  • Strong authentication for administrative access
  • Security log monitoring

12.2 Organizational Measures

  • Staff training and awareness on data protection
  • Limiting access to personal data to authorized personnel only
  • Internal data protection policy
  • Security incident management

12.3 Data Breach Notification

In the event of a security breach likely to result in a high risk to your rights and freedoms, we commit to:

  • Notify the Federal Data Protection and Information Commissioner (FDPIC) within 72 hours of discovering the breach
  • Inform you without delay if the breach is likely to result in a high risk to you
  • Document the incident and measures taken

13. Plugins and Social Networks

13.1 Social Media Plugins

Our website may contain plugins (extension modules) provided by social networks (including LinkedIn, Facebook, YouTube). These plugins are identifiable by their respective social network logo.

13.2 How Plugins Work

When you visit a page on our site containing social media plugins:

  • Your browser establishes a direct connection with the social network's servers
  • The plugin informs the social network that you have accessed our page
  • If you are logged into the social network, your visit may be associated with your account
  • If you interact with the plugin (for example, by clicking "Like"), the information is transmitted to the social network

13.3 Data Transmitted

Even if you are not logged into the social network, there is a possibility that the plugin may transmit your IP address to the social network.

13.4 Responsibility

We have no control over the data collected by social media plugins. The processing of your data by social networks is their responsibility and is governed by their own privacy policies.

13.5 Protecting Your Privacy

To protect your privacy:

  • Log out of your social media accounts before visiting our site
  • Consult the privacy policies of social networks to understand the extent of data collection and processing

13.6 Links to Privacy Policies

LinkedIn: https://www.linkedin.com/legal/privacy-policy

For other social networks present on our site, please consult their respective privacy policies.

14. Changes to This Privacy Policy

In-Finitude SA reserves the right to modify this privacy policy at any time to reflect:

  • Changes in our data processing practices
  • Technological developments
  • Legal or regulatory changes
  • Improvement of our services

14.1 Notification of Changes

In the event of substantial changes to this policy:

  • The new version will be published on this page
  • The "Last updated" date will be updated
  • We may inform you through a visible notice on our website
  • For important changes, we may contact you directly by email if we have your address

14.2 Applicable Version

The applicable version is always the one published on our website. We encourage you to regularly consult this page to stay informed of our data protection practices.

15. Contact

For any questions, information requests, or to exercise your rights regarding the processing of your personal data, please do not hesitate to contact us:

In-Finitude SA
Data Protection Department
Glärnischstrasse 24
8704 Herrliberg
Switzerland

Email: hello@in-finitude.ch
Phone: +41 43 540 59 97

Contact person: Marc Vogt, Director and Board Member
Email: vogt@in-finitude.ch

We will endeavor to respond to your request as quickly as possible and, in any case, within 30 days.

In Finitude

In-Finitude SA
Glärnischstrasse 24
8704 Herrliberg

  • +41 43 540 59 97
  • hello(@)in-finitude.ch

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